Help Centre
Find answers, walkthroughs, and tips for everything on MyNextGym.
For Gyms & PTs
Set up your listing, manage bookings, sell events and products, accept payouts.
For Members
Find a gym or trainer, book events, manage subscriptions, troubleshoot tickets.
Popular for hosts
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How fees work
Two fee types: host subscription (free / $19 / $99 monthly) and 5% platform fee on paid sales.
About MyNextGym
About MyNextGym
What we are, who we're for, how we make money, and how we're different.
Account & Onboarding
How to claim your listing
Take ownership of an existing gym or PT listing on MyNextGym in a few clicks.
Account & Onboarding
How to create a new gym listing
If your gym isn't on MyNextGym yet, follow the create-listing flow to add it.
Account & Onboarding
How to create a new personal trainer listing
Add yourself as a personal trainer β covers qualifications, service area, and approval.
Account & Onboarding
How to reset your password
Forgot your password? Use the email-based reset flow β takes about a minute.
Popular for members
View all βAbout MyNextGym
About MyNextGym
What we are, who we're for, how we make money, and how we're different.
Account (Buyer)
Do I need an account to buy?
No β checkout is guest-style. You give your email at the time of purchase; that's it.
Booking & Buying
How to book an event
Free RSVPs and paid tickets β the full booking flow from search to ticket email.
Booking & Buying
How to buy a product
One-time, free trial, or recurring subscription β the buy flow walked through end-to-end.
Booking & Buying
How to buy tickets for a group or for someone else
Buy up to 10 tickets in one purchase, optionally with a different recipient per ticket.
Booking & Buying
How tickets work at the door
Show your QR or read out your short code β most events take 15 seconds at the entrance.