How tickets work at the door

Show your QR or read out your short code — most events take 15 seconds at the entrance.

Last updated 25 April 2026

What to show

Your ticket email contains:

  • A QR code — large, easy to scan
  • A short code like MNG-XXXX-XXXX — backup if QR scanning fails
  • Your name as the attendee
  • The event details (date, time, location)

At the entrance

  1. Open your ticket email on your phone
  2. Show the QR to the door staff
  3. They scan with their phone camera
  4. Green flash → you're in

If the QR won't scan

  • Brightness up — phone screens dim in sunlight
  • Read out your short code — staff can validate manually
  • Last resort — give your name; staff can search the attendee list

Name-on-ticket policy

The attendee name on the ticket is what staff check against ID for paid events. If you bought a ticket for a friend, make sure the recipient's name was entered at checkout (not yours) — otherwise they may be turned away.

Multi-pass tickets

If you bought a 5-class pack, the same QR works for all 5 redemptions. Show it each time. After 5 scans, it stops working.

Multi-quantity tickets

If you bought 4 tickets and chose Send all to me, you'll have 4 separate QRs in your email — one per attendee. Make sure each person scans their own at the door.