How multi-pass tickets work

Class packs and multi-redemption tickets — the same QR works for N visits.

Last updated 25 April 2026

Bought a 5-class pack or 10-pack pass? Here's how it works at the door.

The basics

  • One ticket email → one QR code → N redemptions
  • The same QR works for each visit (no need to re-buy)
  • The host's Ticket Hub tracks your visits as Used X/N (e.g. "Used 3/5")

At the door

  1. Show your QR (same one every time)
  2. Staff scans → green flash → admitted
  3. Counter ticks up by 1

Knowing how many visits you have left

Your ticket email (the original one) has a counter at the top — but it's static. The host's portal has the live count.

To check live count:

  • Ask the staff at scan time ("how many do I have left?")
  • Or contact the host

Expiry

Multi-pass tickets expire N days from purchase (typically 90 days). Check your ticket email for the exact expiry date.

After the last visit

Status flips to Redeemed. The QR stops working. You'll need to buy a new pack for further visits.

Lost or accidentally over-counted?

Talk to the host — they can see the redemption history (each scan logged with timestamp). Honest mistakes get fixed via reissue.