How to download tax invoices for your sales
Stripe auto-emails receipts to buyers. Host sales records live in Stripe Express; ATO-compliant tax invoices usually come from your own accounting software.
Stripe handles the receipt side of sales automatically. For your own sales records and tax accounting, view your charges in Stripe Express and reconcile with your accounting software.
Receipts — automatic for buyers
When a buyer pays, Stripe emails them a payment receipt. The hosted receipt page includes a Download receipt PDF. If the buyer misplaces it, you can re-trigger the email from:
- Product sales: Owner Portal → Customer Orders → find the row → Resend receipt
- Event ticket sales: Owner Portal → Ticket Hub → open the ticket → Resend Stripe receipt
Either action re-sends Stripe's receipt email to the current buyer email on file.
Where to see all your sales
Owner Portal → Payouts → click View Payouts Dashboard to open Stripe Express. There you can review your payments, payouts, and balance — the canonical Stripe-side record of your sales.
Exact reporting features vary by account configuration. Stripe's documentation is the source of truth for the available exports and report views.
Tax invoices — the honest picture
A Stripe payment receipt is not the same as an ATO-compliant Tax Invoice. A proper tax invoice includes:
- Your business name + ABN
- The words "Tax Invoice"
- Line-by-line breakdown with GST
- Buyer details (for invoices over $1,000)
MyNextGym doesn't currently generate ATO-compliant tax invoices on your behalf. For GST-registered businesses (turnover > $75k), the typical workflow is:
- Use Stripe Express / the transaction data as your source of truth for what sold when
- Issue tax invoices from your own accounting software (Xero, MYOB, etc.) to buyers who request one
- Reconcile the MyNextGym platform fee + Stripe processing fee as expenses in your books
If you're not GST-registered, the Stripe receipt usually suffices for buyers' records.
Talk to your accountant about the right workflow for your business. The info here is a summary, not tax advice.
What's deducted from each sale
| Amount | |
|---|---|
| Gross sale (what buyer paid) | $X |
| Stripe processing fee | ~1.75% + $0.30 (AU cards) |
| MyNextGym platform fee | 5% of gross |
| Net to your payout | What lands in your bank |
See How payouts work for the flow and How fees work for the full breakdown.
Test mode caveat
In Stripe test mode, Stripe does not actually email receipts (test-mode protection so dev traffic doesn't spam real inboxes). The hosted receipt page still renders for preview. Live-mode purchases trigger real delivery.