How to convert a Gym listing to a PT listing (or vice versa)

Edge case but it happens — solo PTs growing into a studio, or a coach scaling down to 1-on-1.

Last updated 25 April 2026

There's no self-serve conversion flow — it's a manual support task that takes ~15 minutes.

When this comes up

  • A solo PT listing has grown into a small studio with multiple trainers — wants to be a Gym listing
  • A small gym has shrunk back to 1-on-1 coaching — wants to be a PT listing
  • A claim was filed under the wrong listing type

How to request the conversion

Contact support with:

  • Your current listing URL
  • Whether you want it converted to Gym or Personal Trainer
  • A brief note on the reason (helps us check we keep the right fields)

What gets preserved

  • All your photos
  • Your description, contact details, address
  • Past sales records (orders, RSVPs, refunds)
  • Your owner login — same email, same password

What changes

  • The URL slug changes (/gym/... → /personal-trainer/... or reverse)
  • The categorisation — PT-specific fields like specialties become available, gym-specific like amenities go away
  • We set up a 301 redirect from the old URL for 12 months - this preserves your google index equity.

Processing usually within 24 hours.